Business Manager

  • Job Reference: PSR0040588
  • Date Posted: 10 July 2024
  • Recruiter: Public Sector Resourcing
  • Location: Whitehaven, Cumbria
  • Salary: On Application
  • Bonus/Benefits: contract work
  • Sector: Government & Defence
  • Job Type: Contract
  • Duration: 12 Months

Job Description

Business Manager - (Inside IR35)

Contract Term: 12 months

Contracting Authority: NDA

Location: Hybrid - up to 3 days a week in the Whitehaven office, West Cumbria / Remote Working

Reporting to the NDA's Head of Group Cyber Services the Group Cyber Services Business Manager is responsible for running the Group Industrial Cyber Centre Cyber Services Business Management Office services for the NDA Group. The role holder works with personnel across the group to drive beneficial value for money and benefits realisation.

As a group role, the postholder will work collaboratively with all of the operating companies and their Information and Security teams. The role holder plays a key part in ensuring the cyber services available use a common group-wide approach to enable operational effectiveness, whilst optimising value for money and collaborative working.

We have 5 offices across the UK, in Cumbria, Dounreay, Harwell, Warrington and London. We have 17 sites including the first fleet of nuclear power stations, research centres, fuel-related facilities, and Sellafield, which has the largest radioactive inventory and the most complex facilities to decommission.

As a Business Manager your main responsibilities will be

  • Lead the GICC Cyber Services Business Management Office to drive strategic initiatives and contribute to ensuring operational excellence across GICC Cyber Services. Manage and cultivate a high-performing team, investing the time to ensure efficient team utilisation and productivity.
  • Accountable for high quality service support functions including GICC single point of contact/processing of service requests within SLA etc.
  • Develop and implement project management methodologies, frameworks, standards, baselines and templates tailored to each GICC Cyber Service offering to enhance performance & efficiency.
  • Monitor, control and support service delivery, ensuring tools are in place so service delivery managers can deliver services (vendor assessment, performance pack templates etc).
  • Work with service managers to ensure quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans.
  • Oversee the planning, execution and monitoring of GICC workstreams to ensure alignment with organisational goals.
  • Monitor workstream timelines, budgets and resources to ensure they are delivered on time and to budget. Collaborate with PM's and finance teams to ensure alignment between workstream budgets and actual expenditure. Conduct cost reviews/analysis to identify discrepancies, inefficiencies and areas for cost optimisation.
  • Produce the GICC financial annual operating plan /budget estimates, assessing different financial scenarios.
  • Produce Spending review information to support the continuation of funding for BAU, and compilation/integration of Cyber spend across the Group to conduct benchmarking exercises to maximise efficiencies.
  • Mentor & coach PM's and BMO team members to enhance project management skills, enhancing skills, capabilities, and professional growth.
  • Provide regular reporting to the Head of Cyber Services in relation to activities, progress and performance.
  • Monitor Workstream progress, performance metrics, to identify trends, opportunities and areas for improvement. Advise and collate GICC Cyber Services Risks, Assumptions, dependencies including mitigations and issues.
  • Conduct cost reviews to identify discrepancies, inefficiencies and provide guidance on cost saving opportunities.
  • Establish and maintain relationships with stakeholders such as suppliers, finance and internal audit to support cost assurance activities.
  • Management and record keeping for UK government-issued cryptographic material in the role of Cryptographic Custodian for NDA Group.
  • Management, record keeping for ROSA Accounts across the NDA Group
  • Provide PAM training for new ROSA users across NDA Group.
  • Responsible for efficient preparation, management, and storage of GICC Cyber Services Management information. Provide regular and accurate management reporting on Service Delivery performance.
  • Exploit opportunities for introducing more effective and efficient business and operational processes.
  • Facilitate and drive collaboration across the NDA group on matters relating to finance, planning etc and lessons learned.
  • Effectively recruit, manage, coach, develop and mentor the Service support team
  • Responsible for internal and third-party service reviews, covering performance, service improvements, quality and processes.
  • Collaborate with internal and third-party teams to ensure actions/lessons learned are identified, collated and distributed to protect and improve services.
  • Supporting less experienced practitioners, contractors and service providers.
  • Applying service strategy and Business Management Office principles within a complex environment.
  • Experience leading internal workshops and communities of practice
  • Understanding and apply application of standard frameworks such as Project controls etc.
  • Have demonstrable commitment to maintain their information and cyber security competence and awareness.

Essential Skills

  • Extensive experience as a Finance manager who has delivered across large programmes
  • Strong track record across project management delivery
  • APM or PMQ experience
  • Scheduling and commercial skillset and experience
  • Experience of working in a highly regulated, legislative environment Legislation with regulations and standards
  • Finance management background
  • Stakeholder engagement at all levels including governance boards
  • Excellent communication skills
  • Strong self starter


  • Degree or financial qualification is essential

Desirable Skills

  • Awareness of the NIST Cyber Security Framework standard, NCSC Assurance requirements and NDA/ONR requirements.
  • Line Management experience
  • Experience within the nuclear sector would be highly beneficial

If this role sounds like something that you would be interested in, please click the link to apply or get in touch with

Armed Forces Commitment

NDA guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

Disability confident

As a member of the disability confident scheme, NDA guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.